Team

Hi, I'm Robert, I'm here to ...

... provide L1 tech support.

Whether a printer refuses to print, or someone deleted the internet, I'm there to diagnose and resolve all technical problems that occur during everyday office life.

... install and configure software and hardware.

Every person needs the right tools for the job. And because one size doesn't always fit all, our inventory ranges from ultrabooks to custom built workstations.

... maintain software and hardware.

Replacing hardware components, updating systems, keeping track of the inventory

... manage the group website.

WordPress, HTML, CSS

... help you keep your research data safe & secure.

Because everyday is backup day.

... connect people. And printers. And servers.

Because nobody has time for slow network connections.

... make stuff better.

"Fool me once, shame on you. Fool me twice and there's a high probability that task can be automated"

... learn.

I don't know everything. But whatever the issue, I have the resources and knowledge to find a solution and learn new skills, if neccessary.

 

Skills

  • Microsoft Office (Outlook, Word, Excel, Powerpoint, Access)
  • experienced with a multitude of operating systems (Windows & Unix, Desktop & Server)
  • Adobe Creative Cloud (Photoshop, Lightroom, InDesign, Premiere, Audition, MediaEncoder)
  • Seafile, Dropbox, Onedrive, Google Drive
  • HTML, CSS, WordPress
  • set up & configure PCs, networks, printers, phones

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